Welcome to the Geek Choice Blog

This message cannot be stressed enough: PC’s come with great technology and great risks,  the former offers the user access to tons of information and the ability to run a company, manage finances, and reach amazing features. However,  the latter puts all that ease and comfort on a tight-wire, balancing over the black abyss which all the saved programs and files will fall into if the user is not careful. This happens time and time again when the belief that “my system will never fail” is shattered and the person has to come to terms with either throwing the computer away or paying hundreds of dollars to fix it.

There is a way out. If your system is about to fall off or has already fell and needs to be repaired, Geek Choice Blog has the key to recovery.

What you will need:

External Hard Drive: these can be found at your nearest computer store, Staples, Best Buy, anywhere they sell computer electronics. This will allow you to copy all of your original files from your old hard drive. You will need this if you want to keep all your existing files, music, documents, and information.

Recovery Tool: can be found in your Windows computer, search for it on the Start Menu. If you cannot find it, then contact your manufacturer to see what can be done. Usually the recovery tool is a CD that came with your computer, if you still have them, take a look at those and see if it is there. This tool will enable you to reinstall Windows. If all else fails, try TotalRecovery, for $50 dollars you can have a fail-safe recovery tool.

The Process:

Launch the back-up tool that is on your computer, TotalRecovery, or any back-up tool you can find. Clone, or copy your hard drive to the external hard drive that is connected via USB. The external hard drive is easy to see on the “My Computer” screen as an external drive. Now you have what  you need to reboot and reinstall.

Depending on whether your recovery tool is from Windows or is an external program, find the option that says “installation”. It usually is processed by a Wizard, no not from Harry Potter, but a step-by-step guide so you do not screw things up even more. Follow the Wizard to boot Windows in a safe environment.

After this is done, you will be asked what kind of Windows would you like to be installed. You want a fresh start right? There should be a “Custom”  option, click that.

Run the Windows Update that is already on your computer, that way your computer will stay fresh. Next you will need to reinstall your drivers, these can be found with the discs that came with your computer. If you do not have them, use the ones you cloned or copied to the external hard drive. What usually is the case is that a back-up folder is created, so when you are ready to copy the old files to the newly cleaned hard drive, you can just click and drag them over to folders located in C:

When picking the right programs to install, choose the security options first. If you do not have any anti-virus software, go online and download Avast or AVG. Most of the programs will ask you to restart the computer to finish the installation. Do not wait, just do it. After your firewall and internet security is in place, go for the Windows basic programs to install.

After you have created a new Windows, and all the programs you want are installed, make sure you back it up! Use the same tool you used at the beginning to clone your new, fresh hard drive so that IF this problem comes up again, you will have this as a fall back plan.

Good Luck!

Owning a computer is great, it allows you to do so much with such little effort, perfect for our lazy natures to sit down and spend days not really doing any physical activity. I bet you want that to last a real long time, am I correct? Well, how do you think that will happen? Just by being lucky?

I say lucky because most people including me think they are invincible, or that nothing wrong and unexpected will happen to them. Recently I forced myself to go to Staples and by DVD-R’s for the purpose of backing up my system. I had seen too many people hopelessly lost due to the fact that their invincibility shield wore off and their system crashed.

If you are nodding your head in agreement wanting to back up important files, but do not know how to do it, Geek Choice is here for you as a friend to help with this. It is simple, but the mind complicates simplicity, so throw that out and just read.

Backing up your system is the smartest thing you can ever do on a computer, people think porn is, but those people are Neanderthals and need counseling. The computer is a machine, and machines have flaws, bugs, problems, and failures. So it is only right for someone who is of the right mind, to make the decision “just to be safe”, saving a huge headache in the event of disaster when all your precious files are lost.

Step 1: Get the hardware, go to your local supplier of computer devices and ask them for their best opinion on backup. Try DVD-R, they hold at least 4 GB, and they come in spindles so you get the biggest bang for your broccoli. If you do not have a DVD writer, which you can tell if you look at the disc tray(DVD ReWritable), then get a flash drive. If you are backing up a LOT of files, go the external hard drive.

Step 2: Go home, get a drink of something strong like hot apple cider, and put the device whether it be the DVD-R in the disc tray, or the flash/external hard drive in the USB port. Go to the computer folder, and look for the “Devices” section, you will see your device. Open that, this is where you will be copying files to.

Step 3: Now, here is where discretion is best put to the test: what do you need to backup and what do you need to ignore? That is up to you. Personally I backed up everything I could not recover simply by installing it again like games or internet browsers. They will only take up valuable space on my device which is meant to backup IMPORTANT files, such as documents and photos.

Step 4: Go through your computer with this discretion in the forefront of your mind, use the search button that is located in the Start Menu, this is an easy way to find all that crap. When you get the files up, copy them, and paste them onto the device.

Step 5: Take out the device, store it some place that is safe, and go to sleep that night with a smile knowing that no matter what happens, at least your computer which is your life, is backed up!

Image of Recuva program

At one point in the life of computing, everyone has mistakenly deleted a file. Does that mean the files we delete are permanently gone for good, with no chance of ever seeing them again? Not necessarily.

There are ways to recover the deleted files. Sometimes the file is still in the Recycling Bin, in which that is easy to recover. When you “remove” a file from the Bin, it is still on your hard drive, just not accessible from the folders that you use while on the computer. Using a file recovery program will get back what you lost in no time and no worry at all. The best chances of recovering a file as with saving a life, is the sooner you get to it after you delete it the better.

Recuva is the best program out there for recovering lost or misplaced data. It is also free, and real easy to use as it gives you a wizard that guides you through the process while it does all the hard work behind the scenes. The maker is a trusted source of computer helpers, Piriform also made CCleaner and Defraggler, which are recommended programs to keep your computer running fast and smooth. What Recuva does is go into the place where all the “permanently” deleted files are, or free space on the hard drive, and brings them back to used space. The only catch is that if you do not get there in time, Windows 7 or your Operating System might have already written over the file it saw as free space, in which data recovery is impossible.

What often is the case is that you did not even delete the file but your hard drive was or computer was damaged in some way, making it hard for you to get all those music files from iTunes or the business contacts saved on the hard drive. This is where the data recovery comes in to save the day. The easiest way to describe the process of recovery is the use of a live cd, or bootable operating system that mounts the system drive and moves it to a backup disc.

Examples of physical recovery procedures are: removing a damaged PCB (printed circuit board) and replacing it with a matching PCB from a healthy drive, performing a live PCB swap (in which the System Area of the HDD is damaged on the target drive which is then instead read from the donor drive, the PCB then disconnected while still under power and transferred to the target drive), read/write head assembly with matching parts from a healthy drive, removing the hard disk platters from the original damaged drive and installing them into a healthy drive, and often a combination of all of these procedures. Some data recovery companies have procedures that are highly technical in nature and are not recommended for an untrained individual.

If you are faced with such a problem, you know who to call. The Geeks at Geek Choice: 1 800 433 5435. We can recover what is lost, and make sure you have an easy and stress free day by solving the problem for you.

Instead of one or two sets of footprints in the sand, there could be hundreds as you operate your business or personal activities on the computer. It is a nuisance to you and to everyone who wants a fast working computer because data storage stores hundreds of ONE file. Who knew?

Not a lot of people, that’s who, because all this happens behind the LCD scene. There are all these processes that go on that we do not see, like sending an email or receiving an email, did you know that for there is 100 instances of one Mega Byte of email attachment? Fascinating language, and it is true.

It is also true that if you are aware of this nuisance, you can take action to reduce all the extra crap that takes up space on your computer. Here are some useful tricks to use while you walk the sands of the internet to make sure you have only one footprint, not hundreds.

Compression: it is probably the most well-known data reduction trick out there. Compression is the process of finding and being ridding of repeated patterns of bytes. It works well with databases, e-mail, and files. It’s included in some storage systems, but you can also find stand-alone compression applications or appliances.

By compressing, which means pressing together the data files so that it does not take up your whole hard drive space, you are able to use up the free space on the hard drive for programs and files that you actually use. Do not let your computer get slow and stupid because somebody forgot to keep up with all those files getting duplicated.

Another useful tool in making sure your computer is running at peak performance is visualization. By pooling all the storage devices together, like data backup and disaster recovery, in one pool is most efficient. It eliminates the unnecessary back and forth between different programs of data storage by having them all together.

With this method, the proper management policies are then applied to a single copy of the data, defining where, for example, it is stored and how it is deduplicated during functions such as backup and replication. This can cut storage needs greatly. The less need for storage, the less need for spending money that could be saved if you only took the time to become aware then act.

The last trick is called thin provisioning. This means setting up an application server to use a certain amount of space on a drive, but not using that space until it is actually needed. Thin provisioning is a concept that should be the normal way the storage should operate, if you are not using a program, why is it running or taking up space on the hard drive?

Make sure you have enough space, check the hard drive to see how many giga bytes you have left free. There is nothing worse than forgetting to keep your drive clean until it is too late, when you have to pay someone money to fix it.

Flash Drives, or SSD (Solid-State Drives as they are not commonly known) have become one of the best ways to transfer information from on computer to another. It is so simple, you plug in this little piece of plastic with a USB connector into the proper receptacle on the desktop or laptop, and presto there are your saved files, reports, presentations, and homework papers.

SSD’s are like HDD’s or Hard Disk Drives in the sense that they are a data storage unit. The difference is that it is not a disk, but a microchip. This makes data storage more durable, as it is encased in plastic it can withstand shock and temperature damage, it also provides a longer life as it does not need batteries . SSD’s became popular in the military in the 90′s for it’s fast and reliable use when dealing with enemies and missions.

Flash Drive got the name for it’s ability to erase with the speed that of a camera’s flash.

It has become widely used by students today. They are the perfect tool for getting the homework, research papers, and essays done on time. It makes the student’s life easier because they can do the work out on their laptop or desktop at home, save it to the Flash Drive, and bring it to school to print it out.

They used to be costly to buy, now they are only $10 to $15 dollars depending  on how much memory you buy. They go as low as 4GB and get up to 16GB.

Protection

One thing that is a drawback of the Flash Drive is it’s vulnerability to viruses and malicious software, or mal-ware. For example, when you save the work you did all night, the last night before it is due, and take it to school to print out. Sure, when you save it on YOUR computer it is free of any viruses, but you do not know what kind of mischief is lingering on the school computers. Chances are they are filled with crap just waiting for a USB Flash Drive to plug in so they can invade it. Say goodbye to that hard worked, procrastinated paper. Those worms that squirm around computers that are unsafe can ruin you just by plugging in your Flash Drive.

So how can you protect yourself from this threat?

Download this free anti-virus software that can scan for viruses within Flash Drives here. By doing this you ensure that your work will be safe, because you can run system checks to see if has any potential viruses before you plug it back into your home computer. That is the last thing you need, a worm working it’s way through every computer that you put your dirty little Flash Drive in.

Another little tip to top the virus trick can be downloaded free here, this will make sure that when you plug in your Flash Drive that it won’t immediately jump out and start screwing up. By disabling the Autorun file, you will have to open it manually, but if that is the price to pay for being safe? Take it.

It is amazing how many files are being saved on the computer right now as this blog is being created. Hundreds of cookies, caches, and temporary internet files are stored in folders across the hard drive, taking up valuable space you need for important files.

A perfect tool that is free to download is called CCleaner 3.0 and it works like a miracle. I just downloaded it to test it out, it takes about two minutes total to get it up and running. It gives you a checklist of Windows applications on your computer, like Internet Explorer, Mozilla, and Google Chrome, that save tons of files every time you log on to the internet.

This tool is easy to use. It runs very fast searching through your hard drive, based on your selection of what you want deleted, and gets rid of all that crap you do not need. What is good about it is that when it is deleting all that crap, it knows what files to keep like email and other files that you use most frequently.In fact, that is what the name means: “Crap Cleaner 3.0″, just what we need!

What I love about using this tool for cleaning up my computer is that it really makes me feel that I have total control. Isn’t that what everyone wants for their PC? For me, having the ability to run a broom through my hard drive and clean up 118,096 MB of free space, is pretty freakin’ sweet!

Most of the programs used on the computer take “craps” on the hard drive, and after a while this can lead to a very slow PC. Another great feature of this program solves that riddle called DLL, that annoying error message that comes up when a file is missing. This program uses the registry cleaner, which searches the computer for those missing DLL files and solves the riddle.

What about those pesky start-up programs that clutter your computer as soon as you turn it on? No problem with the Crap Cleaner, it has a special tool to clear that crap out of there. By doing this your PC will be running like new again, simply because your PC will not be full of crap!

The new version has added new programs such as AVG Internet Security, Bittorrent, Audacity, and Windows Game Explorer. It gets better, after installing this program on your computer, all you have to do is sit back and let the cleaner do it’s job. The major problem people have with their computer is the speed it is running at. If it is not fast enough to their liking, then one of the first issues to look at is the crap that is covering the computer.

This is the way to thoroughly clean-up your PC. Yes, you can use the programs provided by Windows but this one is too easy. Keeping your PC clean should be easy, fast, and complete in doing the job. By giving you the control of what you want to be deleted, Crap Cleaner 3.0 is the ultimate cleaning tool.

Whether it’s Conflickr or a new fake anti-spyware program, it seems like spyware and viruses are inescapable for any computer connected to the Internet. It’s estimated that the amount spent annually on security software in the United States has risen to over $800 million in recent years, but computers are still getting infected daily. Why aren’t we virus free yet?

The answer lies in the nature of malicious programming. Computer viruses don’t spring up out of nowhere, they’re designed by programmers who either have nothing better to do and think it will be interesting, or professionals who make money by abusing your computer. Whenever anti-virus vendors are made aware of a new virus, they create a new definition for their anti-virus software to help isolate and remove that virus if it is downloaded onto your computer. Once the new definition is widespread enough that a significant percentage of computers are safe against that virus, a new one is created by the malicious programmers and the cycle begins again. Nearly two thousand new viruses were identified every day in 2007, and the problem isn’t going away any time soon. This is why you need to allow your anti-virus software to download new virus definitions so often.

Frustrated hackers tired of the rapid turnover of “regular” viruses have graduated to attacking your computer’s defences directly: your anti-virus software. Many new viruses include programming that either hides itself specifically from several popular anti-virus programs, prevents them from downloading new virus definitions, or shuts them down entirely. Even when these new viruses are identified quickly, many computers will already be infected and the software on the machines will be unable to remove the virus. In cases where one virus shuts down the anti-virus software entirely, other viruses will often infect the machine and can render it inoperable in a matter of hours if not minutes. Still other nasty viruses employ tricks to avoid removal techniques, and will re-infect a machine after an anti-virus program or a user tries to delete them.

The fight against computer viruses is non-stop, but you can do something to help protect your system. Installing a good anti-virus program and allowing it to update frequently is just the first step, but beware of fake anti-virus programs you may find online (many of these are viruses themselves). The fake anti-virus programs normally go by the names: Antivirus 2010 Pro, Windows Pro Police, System Guard  2009, Personal Antivirus, Antispyware XP 2009, and many more. You can see a pattern in how they name themselves. Never download anything from a person or website you don’t trust, never open a suspicious email (you don’t always have to open the attachments to get infected), and don’t go to websites with a poor reputation. If you take these steps and your computer still gets infected, have a trained professional remove the virus for you instead of trying to remove it yourself. Modern viruses can be very difficult to isolate and remove, and it’s very easy to damage your system accidentally while trying to remove one.

If you’ve got a slow computer and think you’re infected, call Geek Choice today. Our techs have the tools needed for proper virus removal and have access to fast breaking news about new types of viruses and their removal. Geek Choice is a nationwide on-site computer service and repair company.  If your computer has any of the following problems, we can help: Slow computer, Virus or Spyware, Computer startup problems, Printer not printing, Not connecting to the Internet, Scanner not working, or the “blue screen of death”. We also offer other technical support services, including: New pc setup, Data Backup or Recovery, Wireless network setup, Business Network Firewall setup, Upgrading memory, cpu, hard drives, video cards, and more. You can pick up the phone at any time and call us at 1-800-GEEK HELP (433-5435).

Old Computers

One of the most frequently asked questions in this field is:  should I pay to have this fixed or just get a new computer?  This isn’t as tough to figure out as it sounds.  Some people have an emotional attachment to their computers that makes it a bit more difficult than it has to be, but usually it’s pretty simple.  So, let’s go over how to make the decision to repair or replace.

When I am looking at a computer  my first goal is to decide whether or not it is worth fixing based on several different factors.  Once I’ve settled on an answer for myself I will call a customer back and explain what I believe to be the best solution to them, whether it is going forward on repairing their old machine or advising them that a new system would likely be a better investment.  I do this because it is not my job to charge you as much as I can, it is my job to provide you with the best possible service I can.  Sometimes this means you need to purchase a new computer, sometimes it means we should be repairing your current one.

The factors I use to evaluate whether you would be better served with a new machine or with repairs to your old one are cost, complexity of the repairs, and the age of the computer.  Complex problems — such as an extensive virus infection that hasnt been repaired in months requiring the entire system to be wiped, reinstalled from scratch, the data replaced, and the installation of more effective anti-virus solutions — can be very expensive because of the time involved in fixing them. Simple problems — like installing new RAM, resetting passwords, or optimizing a very slow computer — are quick and therefore relatively inexpensive. The age of the computer must also be taken into consideration because of the constantly changing standards in the field. A machine that was top of the line six months ago will only be somewhat impressive at the present, and in four years time companies will not even be designing programs to run on computers that slow.

The end result looks something like this: if it will cost you more than a new computer to fix the computer then you should to buy a new computer and have someone transfer your data for you.  If it will cost nearly as much as new computer to get it fixed and it is older than 2 years, then you definitely should be looking at new computers.  If it will cost about half as much as a new computer and its newer than 4 years, fix it, older than 4 years then its really up to you.  I would personally think about putting that money into a new computer and having someone transfer the data and secure it for me.  If the computer is newer than 4 years and not to hard to fix, then of course get it fixed.

There are two more things that we have to consider before making a final decision though:  software and data.  If you are planning on getting a new computer, when you try and figure out the cost you have to remember how much time it will take to get all of your software installed and configured, and also how much data you have to move.  These things can drive up the price on you, possibly making it a better option to fix your current computer.  The other software related factor is:  Do you have your original install discs and the serials/keys to install with?  If you need Microsoft Office on your computer, and it’s on the old one but you don’t have the discs anymore then you’re looking at $150-$400 depending on what version you need.  So always remember to factor in the costs of software that you might not have anymore and data transfer time.  If you have many gigs of music, movies and other large files then data transfer could take hours.

So in the end you have to figure out costs.  If the cost of a repair is going to be more or close to the cost of a new computer plus extra work (data transfer, software install, security,)  then you want to replace it with a new computer.  If it is going to be significantly less than a new computers cost then it should be repaired.  One thing you should always do when having a tech work on your computer is ask him up front to diagnose the situation and tell you as quick as he can whether you should be getting a new computer or having him fix this one.

Welcome to the new GeekChoiceBlog.com, the blog for Geek Choice, the best on-site computer repair company around.  In business since 1996 and  headquartered in Boston, Massachusetts we are a nationwide computer service company specializing in:  Computer Setup, Spyware Removal, Virus Removal, Data Backup and Recovery, Wireless Networking, Network Setup, Computer Repair, Firewalls, and much more.

We hope to provide you with the latest news and updates that you need to keep up to date with the world of computers and the internet.