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What About Routers?

January 10th, 2011 by Gregg

When we used a dial-up connection to the Internet, security was not a significant problem. With today’s “always on” broadband connections, security has become a major concern. This discussion applies only to broadband connections like DSL or cable modem connections. Many broadband connections come with a router built in to the modem.

If the box that came from the telephone company or cable company has more than one plug that looks like a wide telephone jack, chances are that you have a built in router.

This is what a DSL Modem/Router looks like from the back.

DSL router back

To check your computer’s security, go to Hacker Watch for a free security check.

To secure your computer, the first thing you need is a router. Every router has a hardware firewall. A router is the only device to appear on the Internet, and the router is a dumb device with no important data. Without a router, your computer is on the Internet, and there is important data on it. There are software firewalls but they are not nearly as effective as a routers hardware firewall. The built in firewall in Windows XP is particularly ineffective.

A router is not expensive, and it’s easy to connect. There are two basic types of routers: wired and wireless. A wired router may be purchased for as little as $10, while a wireless router for as little as $30. Every wireless router also has wired connections – usually 4 wired connections. For current prices, check your local office supply store.

A router connects with standard Ethernet connectors, sometimes called Category 5 Patch Cables. It simply connects between your cable or DSL modem and the computer. Some early modems connected with a USB connector instead of Ethernet. If you have one of these, call your DSL or cable provider and they will replace it. Many DSL modems have both USB and Ethernet connections. If yours is connected with USB but the modem has both USB and Ethernet connectors, you just need to find the original box – there will be an Ethernet cable in it, or you can buy one at any office supply store for about $5.

If you have a cable connection and a wired router, you’re done. If you have DSL, there is one more step.

Since DSL uses your telephone line, there are more than one ISP’s on the line. A DSL connection has to connect to the right ISP. You will have to uninstall the connection software that came with the DSL package and tell the router how to connect. To uninstall the connection software, click on “Start”, click on “Settings”, click on “Control Panel”, click on “Add/Remove Programs”. Find the software that came with DSL modem and remove it. To tell your router how to connect, bring up your web browser (usually Internet Explorer) and go to 192.168.1.1. That is the standard router address. If that address does not work, find the address of your router in the router manual. Also find the router password. You now need to define the connection type. It will be called DSL or PPPoE. Select that type of connection and enter your DSL account name and password from the paperwork that came with your DSL package. You’re done for a wired router.

If you have a wireless router, there is another step.

Since a wireless router broadcasts a signal over the air, it should be secured through encryption. The signal can travel about 300 feet under ideal conditions. Also, the router password should be changed to prevent a hacker from taking over your router. Standard passwords are well known. If you choose not to secure the signal, someone could park in front of your house, and hack into your system or download hours of illegal music and you would be liable.

To secure your wireless router, you need to activate WEP, WPA, WPA2 or encryption. Every router is a bit different, so check the router manual for instructions. You can also turn off wireless operation and use the router as a wired router.

Tips for Securing your Wireless Connection

January 5th, 2011 by Gregg

The reason we secure a wireless network is to stop people from using the services of our network who don’t have permission to utilize them. It is harder to secure a wireless network from hackers as compared to a classic wired network. This is due to the fact that a wireless network can be accessed anywhere inside the range of its antenna.

In order to secure a wireless network from hackers, we should take proper steps to save ourselves against security issues. If you don’t secure a wireless network from hackers, you might end up without its service. The consequence might also include the utilization of our network to attack further networks. To secure a wireless network from hackers, you should follow these simple wireless networking tips.

The first thing you have to do is to position the access point’s antenna in a place which restricts the range of its signal to go further than the required area. You should not put the antenna close to a window because glass can’t obstruct its signals. Place it in a central location of the building.

But you can go even further.

Use WEP:

WEP stands for Wireless encryption protocol.  It’s a customary technique for encrypting traffic on a wireless network. You should never skip it as that will allow hackers to get instant access to the traffic over a wireless network.

Change the SSID, disable the broadcast of SSID:

SSID stands for service set identifier.  It is the recognition thread utilized by the wireless access point due to which the customers are capable of starting connections. For every wireless access point arranged, select an exclusive as well as unique SSID. Also, if it’s attainable, hold back the broadcast of the SSID out over the antenna. It won\t appear in the listing of offered networks, while being able to provide services as usual.

Disable DHCP:

By doing this, the hackers will have to decode the TCP/IP parameters, subnet mask as well as the IP address in order to hack your wireless network.

Disable or modify SNMP settings:

Change the private as well as public community settings of SNMP. You can also just disable it. Otherwise the hackers will be able to utilize SNMP to get significant info regarding your wireless network.

Utilize access lists:

For additional security of your wireless network, and if your access point support this feature, employ an access list. An access list lets us determine precisely which machinery is permitted to attach to an access point. The access points which include the access list can employ trivial file transfer protocol (TFTP) now and then in order to download modernized lists to steer clear of hackers.

Wi-Fi and other wireless connections are all open to attack from outsiders and hackers. With this new and easy internet comes new and threatening risks. Hackers can get into your information and find out everything about you, including financial and personal, things you do not want out in the open.

By taking these steps, you can make sure that hackers stay on the outside.

Privacy Threats: What Privacy?

December 5th, 2010 by Gregg

Turn on the computer, wait a couple minutes for it to load up, click on your internet browser, and enter into a world where anyone can see where you are and what you are doing. Sure, we keep our business and personal life separate right? That is why we have “personal” and “work” computers, but there is a big difference as to how the meaning of “personal” actually is true. You cannot go anywhere now without being taped, you are tracked by purchases and paper trails, and now it seems that the little privacy you had left is gone.

Wish you could put the “History” behind you? After you click on your internet browser and start to surf around the web, everywhere site you visit is recorded and saved, making it very easy for people to find out what you are up to. You might be saying to yourself, “Yes this may be true, but not for me because I am a virtuous person, there is no need to worry about someone finding out my History!” That’s nice, but what we are talking about is the fact that people can get into personal files that could hurt you regardless of the porn sites or other personal adventures that might make you look bad.

Let us say that you use a payment service online that transfers money to your bank account. By the hackers finding out this information, regardless of the fact that reloading the page won’t work, they may have the means to get into that site with your personal log-in information. Feeling scared yet? I am, because I use this very system and preventing something like this is crucial.

Luckily, Google Chrome, Mozilla  Firefox, and Apple’s Safari have taken these preventive measures by not allowing for JavaScript to run in your browser. Phew!

There is a name for people who snoop around your personal information: history sniffing.At University of California, San Diego, researchers have discovered 485 of the 50,000 of the most popular websites are exploiting a flaw that allows them read your browser’s web history.

Notice how you click on a blue link, revisit the site and the link has turned purple, marking that you have already clicked on this link. What hackers can do is hide links on a certain website, say for example to Facebook or Twitter, then use the spying sites to use JavaScript code to find out the color of the links are.

JavaScript coupled with the use of Cascading Style Sheets, a common website language, make it very easy to track where you have been on the internet. Some of those 485 sites actually download your entire web browsing history! Whether you are doing illegal activities or you are a saint that only uses the internet to write emails, the fact that people can find out this information is kind of creepy. There is no privacy anymore, especially in the computer world, where history hackers are getting into the “trash” and checking out personal files.

Stay protected out there.

Microsoft Security and How Essential It Is

November 13th, 2010 by Sean Wilcoxson

If you are new to the Geek Choice Blogs, then you are in for an awakening, as this blog is where you can come for the TRUTH. We are hit with information as soon as we wake up and it lasts all day until we go unconscious. This can lead to health problems, as well as bad habits, so at this blog we try to alleviate the symptoms by cutting out all the B.S. and getting down to the facts.

The fact is that leaving your PC unprotected, or relying on some third rate anti-virus program, is not just unsafe it is down right ignorant. Microsoft has released a security tool for everyone to use, oh boy! Is it what you need during these times of dangerous, unsecured websites, drive-by attacks by hackers, and malicious downloads that you don’t even know is happening?

Microsoft Security Essentials, the new free anti-virus software that replaces Windows Live OneCare which costs money and only protected against adware and spyware, is available for all. It will protect you from not just these two attacks, but also from rootkits, malware, viruses, and Trojans. It goes back to Windows xp, Windows Vista, and Windows 7. But there is some drawbacks here that are significant enough to complain about.

The first is that you need a computer that has a valid license to run Windows. This leaves a whole slew of companies with their computers unaccepted thus unprotected. By throwing this software into as many computers as they can, which is Microsoft’s aim, to give freely of what they found to be a “super” deal. Do not be too sure.

Think if this anti-virus program made up the majority of protection for millions of people with computers. Green light for hackers, red light for you. By trying to be altruistic Microsoft seems to have mixed motives. Maybe if this software was perfect in every way and made life worry free, then we wouldn’t have to explain the truth to you: Microsoft is looking out for themselves, the selfish company.

It is interesting how all these anti-virus competitor companies such as McAfee, Symantec, and Norton dismiss Microsoft Security Essentials as being insignificant compared to their programs. Yet their shares have fallen drastically since the release of MSE in July of 2009 when they released the beta. Who is right? Who is wrong? It seems the war against viruses has turned inward and now a battle for supremacy over who is the most protecting has taken over. What about us?

If you are looking for the right anti-virus program, I urge you to test each one out. Try Microsoft Security Essentials, see how it fits with your system. Do not take the word of any blog, article, or anyone who tells you that their software is the best. The world we live in is hostile, so take the right actions to prevent your personal and business life from being invaded.

These anti-virus programs all work. It is just a matter of scanning for the truth and quarantining the lies.

Staying Safe This Holiday Season

November 11th, 2010 by Sean Wilcoxson

Yes, you have started to hear no doubt about the holidays and all it’s wonderful magic. No doubt you have also heard about being safe, usually in reference to too much drinking at those awkwardly awful family parties and the weather. But at Geek Choice we want to key you in on more important matters: your computer safety.

How safe is your computer? If you use the internet you take the risk of catching a virus, like the cold it can be prevented if you take certain steps. No I am not talking about downloading the latest anti-virus software or the cool new tool that can fly around your computer like superman saving your files from the evil file corrupter.

I am talking about what is already on your computer, like your web browser whether that be Internet Explorer, Firefox, or Chrome, that have the tools you need to protect yourself. You can find these tools in the ‘Tools’ menu bar located at the top of your browser. Look at ‘options’ on Firefox or ‘security zones’ on Internet Explorer. By telling your browser exactly what type of sites it is allowed to visit and the level of restriction, you are ensuring that you will be protected from spyware, unwanted advertisements, and those “drive-by” downloads.

You may have heard recently that there was a big “drive-by” attack that hackers did on IE6. What happened was that hackers were able to get into a certain website and make links using the sites name to another website, which people visited, and got screwed because just by being on the site malicious software and viruses were downloaded to people’s computers.They are still doing it on IE8, so be careful.

That is just one example of how easy it is for hackers to get into your system, simply by taking over a website and waiting for a user to walk aimlessly into the site, unaware that they will be regretting not listening to this blog and taking the necessary steps to prevent such a thing!

One of these steps involves securing your email, particularly in Outlook. A common pitfall that is easily overlooked is the text. You have two choices: HTML-Text, or Plain Text, which is better? It is not a question of better, but safer. HTML might look good, but in the long run it is dangerous because this is where all those phishing scams thrive on. By using Plain Text it disables the Active Content that opens email attachments automatically, and allows safer emailing.

Instant Messaging worms have become more and more vicious and prevalent in today’s internet world. Be careful when talking with your friends online, be wary of ‘Away’ messages, because if you are chatting with someone who sent you a malicious worm or virus masquerading as a link somewhere infected you could be in for a bad time. You can usually tell when a message like in email that is suspicious.

Hackers are always looking for new ways to get into your computer and screw things up. Do not allow them to, especially during the holidays when you should be out gallivanting around with your family enjoying the holiday spirit.

Why am I infected with this virus?

October 24th, 2009 by Sean Wilcoxson

Whether it’s Conflickr or a new fake anti-spyware program, it seems like spyware and viruses are inescapable for any computer connected to the Internet. It’s estimated that the amount spent annually on security software in the United States has risen to over $800 million in recent years, but computers are still getting infected daily. Why aren’t we virus free yet?

The answer lies in the nature of malicious programming. Computer viruses don’t spring up out of nowhere, they’re designed by programmers who either have nothing better to do and think it will be interesting, or professionals who make money by abusing your computer. Whenever anti-virus vendors are made aware of a new virus, they create a new definition for their anti-virus software to help isolate and remove that virus if it is downloaded onto your computer. Once the new definition is widespread enough that a significant percentage of computers are safe against that virus, a new one is created by the malicious programmers and the cycle begins again. Nearly two thousand new viruses were identified every day in 2007, and the problem isn’t going away any time soon. This is why you need to allow your anti-virus software to download new virus definitions so often.

Frustrated hackers tired of the rapid turnover of “regular” viruses have graduated to attacking your computer’s defences directly: your anti-virus software. Many new viruses include programming that either hides itself specifically from several popular anti-virus programs, prevents them from downloading new virus definitions, or shuts them down entirely. Even when these new viruses are identified quickly, many computers will already be infected and the software on the machines will be unable to remove the virus. In cases where one virus shuts down the anti-virus software entirely, other viruses will often infect the machine and can render it inoperable in a matter of hours if not minutes. Still other nasty viruses employ tricks to avoid removal techniques, and will re-infect a machine after an anti-virus program or a user tries to delete them.

The fight against computer viruses is non-stop, but you can do something to help protect your system. Installing a good anti-virus program and allowing it to update frequently is just the first step, but beware of fake anti-virus programs you may find online (many of these are viruses themselves). The fake anti-virus programs normally go by the names: Antivirus 2010 Pro, Windows Pro Police, System Guard  2009, Personal Antivirus, Antispyware XP 2009, and many more. You can see a pattern in how they name themselves. Never download anything from a person or website you don’t trust, never open a suspicious email (you don’t always have to open the attachments to get infected), and don’t go to websites with a poor reputation. If you take these steps and your computer still gets infected, have a trained professional remove the virus for you instead of trying to remove it yourself. Modern viruses can be very difficult to isolate and remove, and it’s very easy to damage your system accidentally while trying to remove one.

If you’ve got a slow computer and think you’re infected, call Geek Choice today. Our techs have the tools needed for proper virus removal and have access to fast breaking news about new types of viruses and their removal. Geek Choice is a nationwide on-site computer service and repair company.  If your computer has any of the following problems, we can help: Slow computer, Virus or Spyware, Computer startup problems, Printer not printing, Not connecting to the Internet, Scanner not working, or the “blue screen of death”. We also offer other technical support services, including: New pc setup, Data Backup or Recovery, Wireless network setup, Business Network Firewall setup, Upgrading memory, cpu, hard drives, video cards, and more. You can pick up the phone at any time and call us at 1-800-GEEK HELP (433-5435).

Virgin America has teamed up with Google to offer customers free in-flight WiFi between November 10th, 2009 and January 15th, 2010. If you get the opportunity to take advantage of this special offer from Virgin America, the security of your internet will probably be the last thing on your mind, but it shouldn’t be. Any time that your computer is connected to a public wireless network without proper precautions, you’re at risk.

When you’re on an open wireless network with other people, those other users can do more than just access the internet; they can get into your computer as well. Any information that you don’t have properly protected can be opened, copied, or even deleted from another computer without so much as a notification to you. It might seem a bit unlikely that someone would do something so drastic, but remember that you’re going to be on a plane for several hours with a bunch of other people who have nothing better to do than push boundaries. Depending on the quality of the in-flight movie, you might have a fellow passenger who thinks it’s more entertaining to watch you panic. (They exist, check out the NY Times article The Trolls Among Us if you can’t believe it.)

The good news is that you can do something about it. In addition to your standard firewall and anti-virus, there are several methods that our certified techs can use to secure your system and keep all of your private files private. Call today to set up an appointment with one of our techs, whether you’re hopping on a Virgin America flight or not.

That disgruntled kid in the seat next to you will just have to surf the free internet instead.

Is this a real anti-virus program?

September 16th, 2009 by Ken

Over in the Geek Choice office,  one of the more common problems clients ask us to assist them with are phony solicitations for anti-malware programs. When browsing the internet, users encounter bogus virus and spyware alerts that prompt them to input personal information:

  • Credit card #
  • Checking Account #
  • Social security #
  • Address and telephone #

Understandably, many of them are concerned about surrendering such sensitive information, worried that it’ll be used for purposes other than facilitating the purchase of software that will protect their system against malware.

Well, they’re right.

Our clients will  happen upon a website that spawns a number of pop-ups alerting them to the presence of viruses and spyware,  ending with a solicitation for the purchase of  non-existent anti-malware software. In response to these pop-ups, users usually attempt to close the windows, resulting in the emergence of even more pop-ups.

One of the more notorious nuisances of this sort is Antivirus 2009. Masked as a legitimate program that removes viruses, this annoyance infects the client’s system with spyware, inundating them with pop-ups that insist that they purchase an “upgraded” version of software that doesn’t exist.

Similar bugs go by the name of:

  • Winantispyware
  • Antispyware Pro XP
  • Antivirus Lab 2009

If you’re ever met with one of these pop-ups, do NOT click on anything – do NOT close the window, click on ‘No,’ or type in a single field. If you’re taken to another website, do NOT click on any of the links.

Instead, Press CTRL-ALT-DELETE, which will bring up your task manager. When reviewing the list of processes, you will notice one that is linked to your internet browser. Highlight that process and click on ‘End task,’ a button located at the bottom of your task manager window. This will close your internet browser, including any pop-ups it has spawned.

While the pop-ups are momentarily done away with, simply terminating your internet browser will not completely solve the problem, as the source of the issue remains. If left unaddressed, the spyware will continue to see that you’re harassed by pop-ups each time you use the internet

This is one of many problems we regularly aid our clients with. If you’d like Geek Choice to clean your computer of these pests, give us call.

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